Traffic Control Dispatcher

DISPATCHER JOB DESCRIPTION 

North Star Enterprises, Inc.

Position: Dispatcher

Location: 2411 Sunrise Ln, Liberty Lake, WA

Job Type: Full-Time

Reports To: Company Owner and Superintendent

Compensation: $37.00/Hour, plus benefits

POSITION SUMMARY

We are seeking a reliable and detail-oriented Dispatcher to coordinate daily field operations, including scheduling personnel and equipment, communicating with job sites, and ensuring efficient execution of work assignments. This role is critical in maintaining smooth operations and supporting both field crews and management.

KEY RESPONSIBILITIES

- Schedule and dispatch field personnel (e.g., flaggers, supervisors, operators) to job sites
- Coordinate equipment and vehicle assignments
- Communicate job details, changes, and updates to crews in real time
- Monitor job status and adjust schedules as needed
- Serve as the primary point of contact between field crews, customers, and management
- Maintain accurate records of schedules, time logs, and job assignments
- Handle call-offs, emergencies, and last-minute schedule changes
- Ensure proper staffing levels for all assigned projects
- Assist with compliance tracking (certifications, training, etc.)
- Set up contract files and handle other administrative types of duties

REQUIRED QUALIFICATIONS

- Strong organizational and multitasking skills
- Excellent communication skills (phone, text, email, in person)
- Ability to work in a fast-paced, high-pressure environment
- Basic computer skills (Microsoft Office, Excel, Word etc.)
- Ability to make quick decisions and problem-solve effectively

PREFERRED QUALIFICATIONS

- Experience in dispatching, logistics, or scheduling
- Experience in construction, traffic control, or similar industry
- Knowledge of WSDOT & ITD/ L&I & OSHA / traffic control operations

WORK SCHEDULE

- Typical hours: 8:00am to 5:00pm
- Days: Monday – Friday
- On-call requirements: be able to answer phone calls and texts at all hours of the day every                 day of the week during peak season

WORK ENVIRONMENT

- Office-based with frequent communication with field personnel
- Fast-paced environment with frequent schedule changes
- May require early mornings, extended hours, or weekends

PHYSICAL REQUIREMENTS

- Ability to sit for extended periods
- Ability to use a computer and phone for long durations

COMPENSATION & BENEFITS

- Pay: $37.00/Hour
- Benefits: paid health insurance, union pension, PTO, cell phone, bonuses.

HOW TO APPLY

Please submit your resume and a brief description of your experience to:
josh@northse.com

EQUAL OPPORTUNITY STATEMENT

North Star Enterprises, Inc. is an equal opportunity employer and values a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or other protected status.